Welcome to TheraFlow! By using our mobile app, you agree to the terms below. Please read them carefully.

1. What TheraFlow Does

TheraFlow helps you manage your physical therapy experience. You can:

1. View your exercise plan
2. Schedule appointments
3. Message your provider
4. Track your progress

Your access is provided through a participating physical therapy clinic.

2. Not Medical Advice

TheraFlow does not provide medical advice. Content in the app is informational and should not replace care from a licensed healthcare provider.

3. Privacy

We respect your privacy.

1. All personal and health data is encrypted and protected.
2. We follow HIPAA guidelines.
3. See our Privacy Policy for details.

4. Your Responsibilities

1. Use the app only for lawful purposes
2. Keep your account info safe
3. Do not share false or harmful content
4. Do not misuse or disrupt the app

5. License to Use

We give you a limited, personal license to use TheraFlow. You may not copy, sell, or alter the app.

6. Third-Party Content

Some content (like videos or forms) may come from your clinic or trusted partners. We are not responsible for third-party services.

7. Ending Use

You may stop using the app at any time. We may disable your access if you misuse the app or violate these terms.

8. Disclaimer & Limitation of Liability

– The app is provided “as is.”
– We do not guarantee results or uptime.
– We are not liable for indirect or medical-related damages.

9. Changes to Terms

We may update these terms. We will notify you in the app if we do.

10. Contact

Need help? Reach out to us at:
📧 support@theraflowapp.com
🌐 https://www.theraflowapp.com

Terms & Conditions – (For PT Centers & Therapists)

These Terms and Conditions (“Terms”) govern your clinic’s use of the TheraFlow platform (“Platform”) provided by TheraFlow Inc. (“TheraFlow,” “we,” “our,” or “us”). By registering as a provider or using the Platform, you agree to these Terms.

1. Scope of Services

TheraFlow offers a digital platform that enables physical therapy centers to:
1. Provide patients with a white-labeled mobile app
2. Manage appointments and digital intake
3. Deliver home exercise plans (HEPs)
4. Track patient engagement and outcomes
5. Communicate securely with patients

2. Licensing & Use

We grant your clinic a limited, non-exclusive, non-transferable license to use TheraFlow’s Platform for internal clinical and patient engagement purposes.

You may not:
1. Resell or sublicense the Platform
2. Modify, reverse-engineer, or misuse the Platform
3. Use TheraFlow for unlawful or non-therapeutic purposes

3. Branding & Customization

If using a white-labeled version of TheraFlow, you are responsible for:
1. Ensuring all uploaded content (e.g. logos, videos, documents) is properly licensed
2. Maintaining brand alignment with professional standards

TheraFlow reserves the right to remove or reject any inappropriate branding or materials.

4. Patient Data & HIPAA Compliance

TheraFlow is HIPAA-compliant and stores all patient data securely. As a Covered Entity under HIPAA, your clinic is responsible for:
1. Ensuring patient consent and legal compliance
2. Using the Platform in accordance with privacy laws
3. Informing patients about your clinic’s own privacy practices

We act as a Business Associate and will sign a Business Associate Agreement (BAA) with your organization upon account creation.

5. Subscriptions & Payment

Use of TheraFlow is provided on a subscription basis as outlined in your service agreement. Subscription fees are due in accordance with the agreed billing cycle. Failure to pay may result in suspended access or termination of service.

6. Account Access & Responsibilities

You are responsible for:
1. Managing staff access to the Platform
2. Ensuring users follow applicable laws and professional standards
3. Protecting account credentials and clinic data

7. Termination

Either party may terminate the agreement with 30 days’ notice. We may suspend or terminate access immediately for material breaches or misuse. Upon termination, you will no longer have access to Platform features or patient data (except as legally required).

8. Confidentiality

Each party agrees to keep confidential any non-public business, technical, or patient-related information accessed through the Platform.

9. Limitation of Liability

TheraFlow is not liable for any indirect, incidental, or consequential damages. Total liability is limited to the amount paid by your clinic in the 12 months prior to the claim.

10. Updates to Terms

We may update these Terms from time to time. Continued use of the Platform after updates constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to its conflict of law provisions.

12. Contact

For support or legal inquiries, please contact:
📧 partners@theraflowapp.com
🌐 https://www.theraflowapp.com